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BPOS customers face transition to Office 365

June 27, 2011

To Microsoft’s credit, the company has plenty of information already available detailing the technical requirements for implementing Office 365, including necessary software, instructions for directory synchronization, troubleshooting tips, and blog postings. There is also a discussion forum and a special Web portal for Office 365 transitions.

The abundance of BPOS-to-Office 365 information could be indicative that the migration process may turn out complex, especially for smaller companies with few or no IT employees and little or no resources to hire outside help, said Rebecca Wettemann, a Nucleus Research analyst.

“If you need an entire website dedicated to explaining to people how you transition to Office 365, you’ve made things pretty complicated for the customer,” she said.

Source BPOS customers face transition to Office 365

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